Refund Policy

Last Updated: January 1, 2025

📋 Summary: We offer a 7-day refund for first-time monthly subscribers and a 14-day refund for annual subscriptions if you are not satisfied. Subsequent billing periods are non-refundable.

1. Satisfaction Guarantee

BusinessVault Members is committed to delivering value. If you are not satisfied with your membership within the applicable refund window, we will issue a full refund upon request.

2. Refund Eligibility

Monthly membership: 7-day refund window from the date of initial payment
Annual membership: 14-day refund window from the date of initial payment
Subsequent billing cycles: Refunds are not available after the initial refund window has passed
Downgrade credits: Prorated credits may be issued when downgrading to a lower membership tier within the same billing period

3. Non-Refundable Items

Membership fees after the refund window has expired
One-time advisory or consulting fees (separate from membership)
Memberships cancelled due to Terms of Service violations

4. How to Request a Refund

To request a refund, email us at hello@businessvaultmembers.com within the applicable refund window. Include:

Your registered email address
The reason for your refund request
Your billing date and membership tier

We will review and respond within 2 business days. Approved refunds are processed within 5–10 business days to the original payment method.

5. Cancellations

You may cancel your membership at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within an active billing period unless within the refund window.

6. Contact

Refund enquiries: hello@businessvaultmembers.com | WhatsApp: +1 (316) 361-7579